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Seseorang yang melakukan percakapan via Phone

BUSINESS TELEPHONE CALL

YOU NEED TO TRAVEL FROM LONDON TO GLOSLOW, TOMORROW ON URGENT BUSINESS. YOUR COMPANY HAS A TRAVEL ADVICE SECTION WHICH CAN HELP YOU. YOU ARE NOT WORRIED ABOUT THE COST BUT YOU NEED TO BE IN GLOWLOW BY 11 O’CLOCK IN THE MORNING. AND BACK TO LONDON IN THE EVENING

TELEPHONE THE TRAVEL ADVICE SECTION AND FIND OUT THE BEST WAY FOR YOUR TRAVEL

Conversation between Clien and Operator:

Iman      : good morning! This is Travel Advice Section, Iman speaking here. How may I help you?

Fadil      : Good Morning! I am  Fadhil, The Marketing Manager of this company. I’d like to speak to your

    manager, please!

Iman      : I’m sorry, Mrs.Mitha is not here now.

Fadil      : when is she going back?

Iman      : she meet with a clien now. She going back about 1 hours later

Fadil      : okay.I’d like to leave a massage that I want to discuss about the best way to my business travel

   because I got a travel tomorrow on urgent business

Iman      : I’ll give her your message as soon as she gets back. Could you give me your number? So

   Mrs.Mitha can call you back.

Fadil      : 0852-5694-0075

Iman      : is it 085256940075 right?

Fadil      : yes that’s right.. Thank you

Iman      : you  are welcome

Conversation between Clien and Adviser:

Fadil     : Assalamualaikum.

Mitha    : waalaikumsalam , I’m Mitha, The Manager of Travel Advice Section. I got your message

Fadil     : Yes, That’s right. I have an urgent business travel tomorrow

Mitha    : okay, where will you go?

Fadil     : I’ll go from London to glosgow

Mitha    :  okay, wait for a minute. I’ll check the travel schedule from london to gloslow for tomorrow.

Fadhil   : yes, please

Mitha    : okay, I got 3 ways to your travel. The first by train, The second by coach and the last by air plane

Fadil     : but I must go there by 11 o’clock in the morning. And travel back to London in the evening.

Mitha    : if by train, you’ll arrive 12:30. And the coach will arrive at 15:00, and return next day. I think

  train and coach  not subtible for your travel. But you can choose the last choise, it’s travel by air.       But the cost must be more expensive.

Fadil     : yes, I don’t worried about the cost.

Mitha    : okay,so London to Gloslow by air, it’s leaves 7:30 , ariives 8:45 and flights back to London all

  day. So you can got back to London in the evening. How about that?

Fadil     : okay, that really good

Mitha    : okay, so I’ll order that ticket for you

Fadil     : yes of course

Mitha    : I’ll finished the registration and call you back. Safe and enjoy your travel;

Fadil     : okay, Thank you so much

Mitha     : you are welcome

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